Last updated: 20 May 2026
1. Introduction
Scam Shield ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
2. Information We Collect
2.1 Information You Provide
- Messages for Analysis: When you submit a message or paste text for scam detection, we process this content to provide our service. We do not store these messages permanently.
- Screenshots for Analysis: Screenshots you upload are processed by AI to extract and analyse text. Images are processed temporarily and are not stored after analysis is complete.
- Images for AI Detection: Images submitted for AI-generated image detection are processed temporarily and are not stored after analysis.
- Trusted Contacts: Contact information you choose to add is stored locally on your device only. This data never leaves your device.
- Community Scam Reports: If you voluntarily submit a scam report to help warn others, we collect the description you provide. Personal identifying information is reviewed and removed before any report is made public.
- Payment Information: For Premium subscriptions, payments are processed securely by Stripe. We never store or have access to your full credit card details.
2.2 Automatically Collected Information
- Usage Data: We may collect anonymous usage statistics to improve our service.
- Device Information: Basic device information for app compatibility purposes.
3. How We Use Your Information
- To provide scam detection and analysis services
- To improve our AI detection capabilities
- To send you security alerts (if enabled)
- To provide customer support
4. Data Security
We implement appropriate security measures to protect your information. Messages and images submitted for analysis are processed using encrypted connections and are not retained after analysis is complete.
5. Third-Party Services
We use the following third-party services:
- OpenAI: For AI-powered scam detection, message analysis, and image analysis. Your submissions are not used to train AI models.
- Stripe: For secure payment processing of Premium subscriptions
- Supabase: For secure data storage where applicable
- Vercel: For hosting and infrastructure
These services have their own privacy policies governing the use of your information.
6. Your Rights
Under GDPR and Irish data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
7. Children's Privacy
Scam Shield is designed to help protect users of all ages from online scams. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@scamshield.ie
Address: Dublin, Ireland